Shipping policy
Last updated: October 9, 2026
Skippy packs every order himself. Here is how it gets to you.
Where we ship
We deliver to all governorates in Egypt. We do not ship internationally at the moment.
Delivery time
- Orders are delivered within 2-4 business days of being placed.
- Business days are Saturday to Thursday, excluding official public holidays.
- During launches, sales and holiday periods, delivery may take slightly longer. We will keep you posted.
Shipping cost
The shipping fee depends on your governorate. It is calculated and shown clearly at checkout before you pay. Any free-shipping offers are shown on the website and applied automatically at checkout.
Order tracking
Once your order ships, you will receive a confirmation by email and/or SMS. The courier will call you before delivery, so please make sure your phone number is correct.
Delivery tips
- Please double-check your full address, building, floor and apartment number at checkout.
- If the courier cannot reach you after more than one attempt, the order may be returned to us. We will contact you to arrange re-delivery, which may carry an additional shipping fee.
- Candy does not love the heat. Please store your treats in a cool, dry place away from direct sunlight.
Damaged or missing items
If anything arrives damaged or is missing, contact us within 48 hours of delivery at contact@skip-sugar.com or +20 100 140 2112 and we will make it right. See our Refund Policy for details.